Factor_ is a ready-to-eat meal delivery service that takes a whole new approach to fresh-prepared food. Weekly rotating menus are chef-prepared and approved by nutrition specialists making mealtime simple and stress-free, and providing convenience without having to compromise. Every Factor_ meal is made from scratch using only the freshest premium ingredients. Our Factor_ brand has teams across North-America and Europe and currently delivers to residents in North-America, Sweden, Denmark, the Netherlands and Belgium and we plan to expand to other European countries in the future. Factor_ is part of the HelloFresh Group which now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

As an Operations Analyst you will analyse data across a variety of operations areas - ensuring data driven decision making across teams. The role is responsible for our weekly forecasting process and supply chain analytics - supporting our business strategy and planning.

With your strong analytical mindset and excellent communication skills, you're not afraid to take the initiative to resolve issues. You have a keen eye for spotting bottlenecks and know exactly how to take action to elevate the process to the next level. In a constantly changing environment, you effortlessly juggle multiple tasks and adapt with ease to various tools and systems, keeping everything on track.

Why join Factor?

Factor is the youngest brand in the HelloFresh Group, focused on delivering high-quality, ready-to-eat meals. Joining our team means becoming part of a fast-paced, dynamic environment full of challenges and opportunities to grow alongside an ambitious team.

Here’s why you’ll love working with us:

🍽️ Impact & Innovation: You’ll play a key role in shaping Factor’s operations analytics, leading data-driven decision making

🌍 International Collaboration: Work across multiple European markets, partnering with internal teams from diverse backgrounds

🚀 A High-Growth Environment: Factor is growing fast, meaning vast opportunities to take initiative, improve processes, and grow alongside an ambitious and driven team

💡 Best of Both Worlds: Experience the dynamic energy of a scaling brand, while benefiting from HelloFresh’s established tools, best practices, and global network

What you’ll do:

Independently analyse internal data to generate ideas, support alternative solutions and provide clear recommendations across different operational teams
Own the weekly forecasting process, collaborating closely with our Marketing and Operations teams, ensuring planning accuracy and efficiency
Report on weekly operations performance KPIs – and communicate these clearly to stakeholders, to enable a clear improvement action plan creation
Develop/ improve tools and support the creation of metrics to identify gaps in our supply chain planning using a variety of statistical methods
Collecting, processing, analysing and interpreting data from various internal and external sources, to identify trends, patterns, and insights.
Gather and analyze historical and forward-looking data – including seasonality, budget requirements and operational complexities
Leading or being involved in ad hoc projects as and when required

What you’ll bring:

At least 2-3 years of relevant work experience;
Bachelor’s degree in Supply Chain Management, Business, Finance or a related field;
Proficiency in Google Sheets, SQL and Tableau - additional knowledge with any other tools is a plus
Ability to work with database systems and provide intelligence-driven conclusions.
An analytical mindset and experience in using data as basis for decision making;
Excellent communication skills with the ability to tailor messages to different audiences;
Flexibility and adaptability to changing priorities, tasks, and work environments;
Fluent in English

What we offer

Freedom to initiate, execute and implement your own ideas
Lots of learning and development opportunities
24 holidays based on 40 hours per week per year, pro rato
A hybrid work setup - with roughly 2 days in our Amsterdam office
Reimbursement of travel expenses to the office
Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
Discount on your additional health insurance through Zilveren Kruis
A discount on your weekly, Factor, HelloFresh and/or Green Chef box in the Netherlands
Healthy lunches, fruit and snacks in the office
Competitive salary and pension scheme
Social activities with our culturally diverse team!

Ref. #factor #JD1008

About HelloFresh Group

We believe in the power of shared meals to unite people from diverse backgrounds. Our commitment to workplace diversity is unwavering, fostering inclusion and belonging for everyone. This dedication extends to our partners and the communities we serve. We’re always evolving, actively listening, and learning to uphold these values. Our collaborative culture, driven by a diverse team, allows us to connect with customers and transform their feedback into tangible improvements, from innovative recipes to enhancing our delivery process.

At Factor_, diversity and inclusion are paramount. We’re an equal-opportunity employer, ensuring fairness regardless of race, gender, age, or other protected characteristics. 

Acquisition is not appreciated.

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